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L

Lorenzo

Customer Service Representative

Contact

San José, San José, Costa Rica
Available on CazVid
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Competencies

Written and verbal English communication

Experiencia demostrada en Written and verbal English communication.

LeadershipAvanzado

Experiencia demostrada en Leadership.

Problem solving

Experiencia demostrada en Problem solving.

Communication

Experiencia demostrada en Communication.

Microsoft Office

Experiencia demostrada en Microsoft Office.

Education

Executive English for Services
Instituto Nacional de Aprendizaje
Completado 2018
Coversational English for Business
Instituto Nacional de Aprendizaje
Completado 2018
High School Diploma
Liceo Experimental Bilingue la Trinidad
Completado 2017

Languages

English

Summary

Customer Service Representative buscando nuevas oportunidades

Experience

Customer Service Representative

Movate
Abr 2024 - Ene 2025

Call intake focuses on taking care of and building strong relationships with customers, providing and managing information, orders and all Home Depot services.

Dental Design Support Analyst

Align Technology
Feb 2020 - Dic 2023

Review and analyze cases sent by dentists via software, identifying issues and developing efficient strategies to resolve in a timely manner, while providing assistance to all team members as floor support.

Administrative Coordinator

Hotel Crown Plaza Corobici
Ene 2019 - Presente

Call intake for customer service, event coordination, contact point and transfer requests for the main communication channel of the hotel.. Report creation for hotel data, competition analysis and capacity.. Staff management and customer related tasks to ensure communication and proper organization within the company.

Group Leader

San Jerónimo Church
Ene 2015 - Ene 2017

Youth group activities coordinator and counselor for up to 12 people and 4 groups simultaneously, prioritizing team work, organization and growth.

Skills

Written and verbal English communicationLeadershipProblem solvingCommunicationMicrosoft Office
Published on CazVid - Oct 27, 2026
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