Lorna - Program Manager with customer service and planning expertise
Mexicali, Baja California, Méxicoen
Managed production planning and project coordination in the manufacturing sector.
Gained experience in customer service within a call-centric organization.
Published on CazVidVideo interview available
Summary
Experienced Program Manager and Customer Service professional with a background in production planning, project management, and client communication. Skilled in coordinating resources, managing workflows, and delivering customer satisfaction.
Video Resume
Key Achievements
- Contributed to process improvement and resource allocation in previous roles.
Skills
Project ManagementIntermediate
Oversaw project workflows and coordinated tasks between departments.
Customer ServiceIntermediate
Handled client inquiries and maintained communication to ensure customer satisfaction.
Production PlanningIntermediate
Organized and scheduled manufacturing processes to optimize output.
Communication SkillsAdvanced
Facilitated clear communication between team members and clients.