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Luis

Customer Service & Sales Specialist with 8 years of experience

Video resume

luis
n/a

Contact

Santo Domingo, Nacional, Dominican Republic
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Competencies

Customer ServiceAdvanced

Delivered support and assistance to customers in telecom and electronics sectors.

Sales & Cold CallingAdvanced

Engaged customers through outbound sales efforts and performed cold calls to generate leads.

Billing & Promotions ManagementIntermediate

Managed billing queries, promotions, and plans for telecom service providers.

Product KnowledgeIntermediate

Handled inquiries and support related to Samsung, Dish Network, and Direct TV products.

Education

High school Diploma

Languages

SpanishFluent
EnglishConversational

Summary

Luis Diesel, a dedicated customer service and sales professional with 8 years of experience in telecom and electronics sectors, specializing in billing, promotions, and customer retention.

Key Achievements

  • Handled billing, promotions, and plans for telecom clients
  • Provided customer service for Samsung, Dish Network, and Direct TV
  • Gained extensive experience in sales, cold calling, and inbound calls

Experience

New Tech
October 2018 - May 2020
Teleperformance
October 2021 - May 2023

SALES, home made, products

Concentrix
May 2023 - January 2024

RETENTION, Handle Billing, promotions, plans, Customer service, Samsung products dish network

Skills

Customer ServiceSales & Cold CallingBilling & Promotions ManagementProduct Knowledge
Published on CazVid - Jul 3, 2025
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