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Customer Service and Sales Specialist with diverse tech and communication skills
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Competencies
Provided customer support, resolving inquiries efficiently and delivering high service quality.
Supported sales efforts, achieving weekly sales targets through effective communication and product knowledge.
Assisted customers with technical issues, enhancing troubleshooting skills and product understanding.
Exhibited excellent communication abilities, particularly as a bilingual representative across various roles.
Education
Languages
Summary
Dedicated customer service and sales specialist experienced in technical support and diverse communication. Proven ability to meet goals and adapt to dynamic environments. Skilled in troubleshooting, sales, and providing exceptional user support.
Key Achievements
- Consistently achieved around 50 sales weekly at Teleperformance.
- Developed bilingual customer support skills at Ttec, exceeding monthly goals.
- Gained comprehensive experience across customer service, sales, and technical support roles.
Experience
Customer service and sales rep
Customer service and sales support, Achieving sales goals of approximately 50 sales per week
Customer service and tech support specialist
Developing skills as a bilingual representative, Achieving and exceeding monthly goals