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Luis

Content Moderator at Meta / Business Developer with 6+ years in Customer Service and Oil Industry

Video resume

Content Moderator at Meta / Business Developer with 6+ years in Customer Service and Oil Industry
The individual has experience working at Slumberger and has managed situations there.

Contact

Bogotá, Bogota D.C., Colombia
Available on CazVid
Contact via CazVid

Competencies

Content ModerationAdvanced

Experienced in analyzing and ensuring content compliance across multiple languages to meet platform policies.

Customer Service & CounselingIntermediate

Skilled in communication, conflict resolution, and multitasking to deliver effective customer support.

Business DevelopmentAdvanced

Proven ability to identify customer needs and adapt products to regional markets, driving growth.

Materials & Procurement AnalysisAdvanced

Expertise in evaluating material consumption, managing procurement, and expediting supply chain logistics.

Academic Teaching & Curriculum DesignIntermediate

Experience in teaching international trade, marketing, and management, with focus on student skill development.

Education

Double bachelor degree
Rosario University
2015

Languages

SpanishNative
EnglishC1
PortugueseC1
GermanA2

Summary

Luis combines extensive experience in content analysis, customer service, and business growth with a strong background in materials management and education, delivering impactful solutions across industries.

Key Achievements

  • Ensured compliance of multilingual content with internal policies at Meta, supporting platform integrity.
  • Expanded market reach by tailoring product offerings to regional needs in the business development role.
  • Optimized procurement processes at Schlumberger, reducing delivery times and improving resource management.
  • Gained versatile experience across content moderation, customer service, business development, and materials analysis.

Experience

Content Moderator for Meta

Teleperformance
2023 - Present

Analysis of the different content in English, Portuguese and Spanish to make sure it accomplishes the internal policy in order to publish appropriate content in meta or instagram.

CCA

GBS Scotiabank
2023 - 2023

In an effort to improve my soft-skills I decided to gain experience in the world of customer service and counseling, as it is key to communication, conflict resolution, and multitasking while solving problems, developing empathy and understanding.

Business Developer

NEW CARE COMPANY SAS
2020 - 2023

Identified the needs of external customers, adapting the products according to the geo-market.. Established the basis to attract the attention of other companies seeking to design and manufacture their brand.. Evaluated the need for processes to increase efficiency and control, implementing a data center software for strategic decisions.. Generated financial controls that allowed us to reduce fiscal expenses and costs.

Material Analyst

SCHLUMBERGER (PES Colombia S.A.S.)
2017 - 2019

Evaluate the consumption history in the different oil projects based on the classification of materials and extraction phase.. Manage together with project managers the purchase or transportation of the different inputs required for the continuity of the project.

Procurement Specialist Expeditor

SCHLUMBERGER SURENCO S.A.
2015 - 2017

Proactively follow up on real time monitoring on purchase and transportation of supplies required in the different oil projects.. Expedite national and international deliveries by negotiating prioritization in transportation time.

International Business Professor

GLOBAL INSTITUTE FOR CORPORATE EDUCATION
2013 - 2014

Educate students following an established curriculum in subjects such as: International Trade Policy, Marketing and Management.. Evaluate students' skills and aptitudes in the process of entering the institution.

Skills

Content ModerationCustomer Service & CounselingBusiness DevelopmentMaterials & Procurement AnalysisAcademic Teaching & Curriculum Design

Video Transcript

Video Transcript 1

Well, within my experience in Slumberger, I had a situation, well, normally all the time we do manage uh

Video Transcript 2

Hello, this is Luis from Colombia. I have a bachelor's degree in international business and also in administration, and proven experience before as an expeditor and material analyst, which is something you're looking for as a dispatcher. I'm trilingual, I do speak Portuguese, English, and I'm native in Spanish, and I guess that's it. I don't know, I hope you gave me the opportunity working with you. I'm looking forward to your answer, and thank you very much.

Published on CazVid - Jun 2, 2026
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