Luis

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Contact

Bogotá,Bogota D.C.,Colombia

Available on CazVid

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Competencies

Public SpeakingIntermediate

Demonstrated experience with Public Speaking.

Team CollaborationIntermediate

Demonstrated experience with Team Collaboration.

Education

Social Communicator and Journalist

Universidad Autónoma del Caribe

Completed December 2012

Specialist

Universidad Libre de Barranquilla

Completed December 2015

II semester

Universidad de la Sabana

Completed 2022

High School Graduate

Colegio Divino Niño

Completed 2001

Colegio Divino Niño

Completed 1994

Languages

enNative

Experience

Sales Department Manager

Cindy Narvaez Dental Clinic

June 2022 - October 2024

Performed public outreach campaigns to obtain new patients in the sale of dental services, orthodontics and specialized smile designs., Conducting market research, identifying patterns and measuring results.

Supervisor

CP 360

May 2022 - November 2023

Perform scheduling and supervision of the work team., Implement improvement plans taking into account the active resources and time to implement them., Perform quality analysis for the agents and present them with feedback.

Call Center Agent

Sutherland Global

April 2021 - May 2022

Attending customer service line, addressing any concerns that the customer had.

Call Center Agent

Teleperformance

September 2020 - March 2021

Organize the day's work agenda, establish the day's priority for the best use of time.

Call Center Agent

Scotiabank

January 2020 - September 2020

Schedule or plan the day's work, establish the priority and order.

Call Center Agent

Concentrix

January 2018 - December 2019

Call center representative with more than 2 years of experience in customer service.

Skills

Public SpeakingTeam Collaboration

Published on CazVid - May 17, 2026

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