This is my profileContact via CazVidLuis
Data Analyst with 5 years of experience in financial services
Contact
Competencies
Analyzed large datasets to identify trends and support business decisions.
Designed and executed queries for data extraction and reporting tasks.
Created complex spreadsheets and dashboards to visualize data insights.
Prepared reports and presented findings to stakeholders clearly and effectively.
Coordinated with team members to ensure timely delivery of analytical projects.
Education
Summary
Experienced data analyst skilled in extracting insights and supporting strategic decisions in financial services.
Key Achievements
- Led the development of a new reporting system that improved data accuracy and reduced processing time
- Conducted comprehensive data analysis to support strategic decision-making for key projects
- Collaborated with cross-functional teams to implement data-driven solutions improving operational efficiency
Experience
ICT Trainer
Gained strong customer service and problem-solving skills., Supervised and supported team performance., Managed reports and performance metrics., Handled confidential Citibank client information., Assisted with payments and account management., Trained teams to ensure process compliance.
Head of Customer Service Centre
Provided customer support for Airbnb users., Led and monitored a customer service team.