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Luis
Independent Oriental Medicine Practitioner
Video resume
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Competencies
Demonstrated experience with Professional Communication.
Demonstrated experience with Customer Satisfaction Focus.
Demonstrated experience with Data Entry & Documentation.
Demonstrated experience with Patient Support Experience.
Demonstrated experience with Multi-Channel Support (Phone, Live Chat, Email).
Education
Languages
Summary
Independent Oriental Medicine Practitioner open to new opportunities
Experience
Independent Oriental Medicine Practitioner
Provided personalized wellness and client care services through independent practice.. Assisted clients using holistic and oriental medicine approaches.. Managed appointment scheduling, client communication, and follow-up processes.. Developed strong interpersonal, communication, and customer care skills.. Maintained organized records and administrative responsibilities independently.
Customer Service Representative
Assisted customers through phone, chat, and email support.. Resolved customer inquiries efficiently while maintaining high satisfaction scores.. Handled billing issues, account management, and troubleshooting.. Maintained professionalism and empathy in high-volume environments.. Worked with CRM systems and internal support tools.
Clinical Practice in Community Patient Care
Provided patient care through holistic and alternative medicine approaches.. Assisted in community-focused clinical practice and patient wellness support.
Data Entry Specialist
Converted physical documentation into digital records using company platforms.. Ensured data accuracy and quality control before forwarding cases to corresponding departments.. Managed administrative workflows and document processing tasks efficiently.. Maintained confidentiality and organization of sensitive information.. Performed repetitive high-volume data entry with speed and precision.
Independent Wellness & Client Care Specialist
Managed end-to-end client communications, appointment scheduling, and administrative operations for a private wellness practice.. Handled full client lifecycle and follow-up processes to ensure high client retention and personalized care.. Maintained meticulous digital and physical client records while managing administrative workflows independently.. Developed strong interpersonal and active listening techniques to assess client needs and deliver tailored consultation plans.
Clinical Care Intern
Delivered patient-focused support and administrative tracking within community clinical settings.. Applied structured patient intake, history documentation, and wellness consulting in high-volume community health environments.
Skills
Video Transcript
Video Transcript 1
Hello, my name is Luis Rosales. I am a professional with experience in data entry, customer support, and healthcare services. I have developed a strong attention to detail communication skills and the ability to learn quickly and adapt to new tools and environments. I have also worked independently providing oriental medicine therapies, which has strengthened my ability to understand people's needs and provide personalized solutions. I am interested in remote opportunities where I can contribute my skills, continue learning, and be part of a team.
Video Transcript 2
Hello, my name is Luis Rosales. I am a professional with experience in data entry, customer support, and healthcare services. I have developed a strong attention to detail, communication skills, and the ability to learn quickly and adapt to new tools and environments. I have also worked independently providing oriental medicine and therapies, which has strengthened me my ability to understand people's needs and provide personalized solutions. I am