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Luis

Customer Service Agent with 1 year in BPO industry

Video resume

Dispatcher
I would like to work with a U.S. company in the B.P.O industry, I have one year of experience in Callzilla company as agent in costumer service in Bogotá Colombia. I have the knowledge and experience in this kind of job. I have strong attention to details skills, I know to receive orders and introctions. I like to know more people and understand their needs and their problems. I will be able to handle any kind of problem with the right resources

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Bogotá, Bogotá D.C., Colombia
Open to remote
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Competencies

Customer ServiceIntermediate

Provided assistance and support to customers, addressing their needs and problems effectively.

Communication SkillsIntermediate

Communicated clearly with clients to understand their issues and relay information accurately.

Attention to DetailIntermediate

Ensured accuracy in receiving and processing orders, introduction, and problem resolution.

Problem SolvingIntermediate

Handled various customer issues by utilizing appropriate resources and solutions.

Summary

Customer service agent with 1 year of experience in the BPO industry, skilled in order management, problem resolution, and client communication, seeking to contribute to a US-based company.

Key Achievements

  • Completed one year of experience in customer service at Callzilla
  • Gained knowledge in handling customer inquiries and order processing
  • Developed strong attention to detail and problem-solving skills

Skills

Customer ServiceCommunication SkillsAttention to DetailProblem Solving
Published on CazVid - Jul 3, 2025
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