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Technical Support Specialist with diverse client service experience
Contact
La Libertad, La Libertad Department, El Salvador
Available on CazVid
Competencies
Customer ServiceIntermedio
Provided support across multiple areas, including billing and collections.
Technical SupportIntermedio
Performed basic troubleshooting and handling technical tasks related to client inquiries.
Collections ManagementIntermedio
Managed sending collections across different states and banks, ensuring compliance and process flow.
Technical SkillsIntermedio
Gained knowledge in Internet of Things and Insurance Processing to support technical roles.
Education
Bachellor
Alberto Masferrer Catholic School
Completed 2020
Bachelor's Degree
Don Bosco University
2021
Summary
Experienced professional in technical support and collections management with a background in client service across multiple industries.
Key Achievements
- Handled multiple client service areas including bill payments and basic troubleshooting at Teleperformance.
- Managed collection processes across various states and banks at Skycom, demonstrating operational versatility.
- Developed technical skills related to Internet of Things and Insurance Processing.
Experience
Technical Support Representative
Teleperformance (TP)
Attending multiple areas, Taking bill payments, Doing basic tbs
Teleoperator Agent
Skycom
Sending collections to different states, Working with different banks
Skills
Customer ServiceTechnical SupportCollections ManagementTechnical Skills
Published on CazVid - May 17, 2026