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Luis
Customer Service with 3+ years of client support and legal assistance
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Competencies
Handled customer inquiries and problem resolution efficiently to ensure satisfaction.
Supported legal case preparation, document review, and client communication tasks.
Effective communication skills used in client interactions and team coordination.
Applied problem-solving abilities in customer support and legal contexts.
Education
Languages
Summary
Dedicated customer service specialist with extensive experience supporting clients and legal teams in Mexico City. Skilled in communication and problem resolution, with a background in handling diverse operational tasks.
Key Achievements
- Assisted customers with account management and resolved problems at Confie México
- Supported case preparation, documented review, and maintained client communication at Universal CS
- Gained experience in technical communication and problem resolution in diverse roles
Experience
Customer Service Representative
Assisting customers with account management, Problem resolution, Product information
Legal Assistant
Supporting case preparation, Document review, Client communication