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Luis
Business Development Officer with 10+ years in Telecom and Supply Chain
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Competencies
Applied in negotiations, contracts, and sales management across roles.
Developed customer service strategies and managed customer satisfaction efforts.
Led supply chain procurement, process improvement, and logistics coordination.
Oversaw dispatches, deliveries, and global logistics performance metrics.
Negotiated key materials, pricing, and contracts in supply chain and export development.
Education
Summary
Experienced in supply chain management, sales, and logistics with a strong focus on customer service and process improvement.
Key Achievements
- Managed pricing negotiations, contracts, and sales processes at ARIA TEL.
- Built effective supply chain strategies and developed export markets at ATUNEC, S.A.
- Directed end-to-end medical device supply chain procurement and process improvements at Johnson & Johnson.
Experience
Business Development Officer
Pricing Negotiation, Contracts and Sales Management (continuous), Daily operations and effective communication coordination between users and global service providers., Customer Service and related process improvement process and satisfaction
Office Manager
Tuna and key materials negotiation, effective supply chain design/ management, Export market commercial development
Customer& Supply Chain Management
End-to-end medical devices Supply Chain Procurement, Continuous process improvement and solutions deployment across supply chain function, Endless customer service management between internal requestors and global vendors., US Memphis Hub and global deliveries and pickups coordination.
Logistics& Procurement Supervisor ( Latam Overview )
Yearly Product Allocation to support expected company growth within Caribbean and Latam markets, Customer Service development and improvement opportunities to address needs and requirements within the Caribbean and Latam regions, Local and regional dispatches to meet international liners and...