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English Teacher with 10+ years in Education and Customer Service
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Competencies
Delivered English language instruction across various student levels and created didactic materials.
Handled customer inquiries via phone, managed data entry, and used CRM tools effectively.
Extensive experience using Word, PowerPoint, Outlook, OneNote, OneDrive, and Teams for professional documentation and communication.
Applied strong communicative abilities in teaching and customer interactions to ensure clarity and engagement.
Created and tailored educational materials to enhance learning experiences in language classes.
Education
Languages
Summary
Experienced in teaching English and providing customer support, proficient in Microsoft Office and communication skills.
Key Achievements
- Taught English at primary school level, developing tailored teaching materials.
- Provided customer support at a contact center, managing call coding and CRM data entry.
- Utilized multiple Microsoft Office tools to create educational content and manage communications.
Experience
Profesora de Inglés
Impartir clases de Lengua extranjera (Inglés) en distintos niveles., Creación de materiales didácticos.
Agente Telefónico
Portabilidad a otra compañía telefónica., Registro de información en el sistema., Codificación correcta de las llamadas recibidas., Uso de herramientas CRM y base de datos de la compañía., Contacto telefónica a clientes para brindar servicios.