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Administrative and Customer Service Professional with 7+ years in healthcare and retail
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Competencies
Expert in addressing client needs, ensuring satisfaction, and fostering positive relationships.
Proficient in managing business operations, including inventory control, billing, and logistics.
Capable of coordinating multiple tasks efficiently in fast-paced environments.
Effective at working within teams to achieve common goals and improve workflows.
Skilled in various software tools to support administrative and technical tasks.
Education
Languages
Summary
Dedicated professional with over 7 years of experience in healthcare assistance and retail management, skilled in customer service, logistics, and administrative operations, committed to improving efficiency and client satisfaction.
Key Achievements
- Streamlined patient admission processes, improving efficiency at Hospital San José
- Managed inventory and vendor negotiations, reducing costs in retail business
- Provided exceptional patient and client care, enhancing overall satisfaction
- Coordinated logistics for patient transfers, ensuring safety and timeliness
Experience
Pasante
Asistencia en la admisión y registro de pacientes., Atención al público y orientación., Apoyo en la logística del traslado de pacientes.
Administrativa y Atención al Cliente
Gestión integral de negocios en los sectores de accesorios para celulares, indumentaria y gastronomía., Administración de compras, control de stock y negociación con proveedores., Manejo de facturación, costos y finanzas., Atención al cliente y ventas, aplicando estrategias de fidelización., Gestión de redes sociales para promoción.