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Manny
Operations Supervisor with Extensive Logistics & Customer Service Experience
Video resume
Operations supervisor
Main tasks included ensuring that orders were delivered to customers within the delivery timeframe that was promised with the least amounts of damage or loss to the items, I managed the customer service side working hand in hand with the dispatch team to meet the goals
Contact
Guatemala City, Guatemala, Guatemala
Open to remote
Available on CazVid
Competencies
Logistics ManagementIntermediate
Applied knowledge of logistics processes to coordinate deliveries and manage driver assignments.
Customer ServiceIntermediate
Provided professional customer support ensuring order accuracy and handling issues promptly.
Operations CoordinationIntermediate
Worked closely with dispatch and customer service teams to meet operational goals related to delivery and loss prevention.
Damage & Loss PreventionIntermediate
Implemented procedures for damage control and loss recovery during the delivery process.
Summary
Experienced in logistics management, customer service, and operational coordination within delivery and point pickup industries, with a focus on timely, damage-free deliveries.
Key Achievements
- Managed delivery operations to ensure order fulfillment within promised timeframes
- Coordinated customer service and dispatch teams to meet operational goals
- Handled logistics tasks including driver assignment and loss recovery procedures
Skills
Logistics ManagementCustomer ServiceOperations CoordinationDamage & Loss Prevention
Published on CazVid - Jul 3, 2025