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Logistics Compliance & Operations Specialist with 5+ years in transportation
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Competencies
Led carrier vetting, audits, and documentation lifecycle management to ensure regulatory compliance and operational safety.
Facilitated seamless communication in English and Spanish with carriers, customers, and cross-department teams.
Managed track-and-trace operations, escalations, and financial transactions to support logistics workflows.
Utilized logistics management systems (TMS), Microsoft Office Suite, Photoshop, and Corel Draw to execute operational tasks.
Built and maintained professional relationships, resolving issues promptly for operational continuity.
Education
Languages
Summary
Dedicated logistics specialist with extensive experience in carrier vetting, compliance auditing, tracking, and customer communication. Proficient in bilingual environments and logistics systems, supporting safe, compliant, and efficient transportation operations.
Key Achievements
- Conducted carrier vetting, documentation review, and compliance audits across multiple roles, ensuring adherence to DOT regulations.
- Supported onboarding processes and maintained communication with external carriers, enhancing operational efficiency and safety.
- Served as the primary point of contact for tracking, tracing, and resolving escalations between customers, drivers, and internal teams.
Experience
Logistics Compliance Agent
Conduct thorough vetting of carriers to ensure they meet the company’s established carrier qualification criteria., Verify all dispatchers associated with new carriers, confirming credentials, required documentation, and compliance with company expectations., Identify missing, expired, or...
Compliance Operations Agent
Conduct thorough vetting of carriers to ensure they meet the company’s established carrier qualification criteria., Verify all dispatchers associated with new carriers, confirming credentials, required documentation, and compliance with company expectations., Identify missing, expired, or...
Track and Trace Agent
Work as the point of contact between customers and carriers, making sure of promoting fast and clear communication to solve escalations., Helping the drivers and customers by generating comchecks and facilitate payments when they needed to., Distributing part of the track and trace operations,...
Track and Trace Point of Contact (POC)
Work as the point of contact between customers and carriers, making sure of promoting fast and clear communication to solve escalations., Helping the drivers and customers by generating comchecks and facilitate payments when they needed to., Distributing part of the track and trace operations,...