Manuel

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Hermosillo,Sonora,Mexico

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Competencies

ProactiveIntermediate

Demonstrated experience with Proactive.

Goal-focusedIntermediate

Demonstrated experience with Goal-focused.

Time ManagementIntermediate

Demonstrated experience with Time Management.

Problem SolvingIntermediate

Demonstrated experience with Problem Solving.

LeadershipIntermediate

Demonstrated experience with Leadership.

Education

Instituto Americano de Cananea

Secundaria Martires de 1906

CBTIS 106

Business Administration

University of Arizona

Universidad del Valle de México

Languages

enNative

Experience

Customer service and tech support

TCIM Services

Customer service and tech support for communication companies.

EZ Travel

Purchasing, search and selection of national and international providers, reservations, online payments, customer service, follow-up with customers on acquired travel services.

Tech Mahindra

Logistics, purchasing, monitor delivery times, purchase orders, review purchase orders requests with management.

Medical transcript agent

Ashesi Global

Receiving calls from patients, nurses, Doctors, etc. transcribe messages and send them over to the Doctor on call.

Virtual receptionist

Everyones Family Dental

Schedule and confirm daily appointments, medical charts updates, check in patients, handle payments from patients.

Resolution Agent

Instacart

Answer inquiries via e-mail, provide help and guidance on delivery issues, manage account and answer messages through Zen Desk CRM. Make sure each ticket is resolved on a timely manner according to customers requests.

Skills

ProactiveGoal-focusedTime ManagementProblem SolvingLeadership

Published on CazVid - May 17, 2026

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