This is my profileContact via CazVidManuel
Logistic Coordinator with 3+ years in Customer Service and Sales
Contact
Competencies
Ability to guide teams and coordinate tasks effectively to achieve organizational goals.
Strong communication and relationship-building skills to foster trust and collaboration.
Proficient in analyzing issues and implementing effective solutions in dynamic environments.
Capable of planning and executing strategies to optimize logistics and sales processes.
Experienced in coordinating projects, managing deadlines, and ensuring deliverable quality.
Education
Summary
Manuel brings over 3 years of expertise in logistics, customer service, and sales. Skilled in team coordination, problem solving, and strategic planning, with a background in marketing and online learning to continuously enhance professional skills.
Key Achievements
- Successfully managed load tracking and driver recruitment, improving logistics efficiency at LGS
- Enhanced customer retention and sales at AT&T through effective objection handling and upselling
- Streamlined package tracking and refund processes at Amazon, ensuring high customer satisfaction
Experience
Customer Service
Track and trace package, refunds and replacements, payment arrangements, data storage
Retention and Sales
Overcome objections, offers and promotions, soft skills, customer persuasion, sale upgrades and new items
Logistic Coordinator
Track and trace loads, driver recruiter, data basement, dispatch and brokerage knowledge