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Manuel
Remote Tech Support Agent with 1 year in customer service and tech skills
Video resume
Remote Tech Support Agent
Engineer n1 year experience in costumer service campaigns as an agent and Supervisor.nI have advanced skills in communication, tech, coding, problem solving.nnI am also a fast learner and proactive.
Contact
Bucaramanga, Santander Department, Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Provided support to customers, addressing inquiries and resolving issues effectively.
Communication SkillsAdvanced
Utilized strong verbal and written communication to assist clients and collaborate with team members.
Technical ProficiencyIntermediate
Applied computer and coding skills to troubleshoot technical problems faced by customers.
Problem SolvingIntermediate
Applied problem-solving techniques to identify issues and provide timely solutions.
Summary
Engineer with 1 year of customer service experience, skilled in communication, tech, coding, and problem-solving, with experience working with US market companies.
Key Achievements
- Gained experience as customer service agent and supervisor, demonstrating role progression
- Developed advanced communication, technical, coding, and problem-solving skills
- Worked with companies in the US market, aligning with international customer service standards
Skills
Customer ServiceCommunication SkillsTechnical ProficiencyProblem Solving
Published on CazVid - Jul 3, 2025