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Customer Service & Administrative Professional with 5+ years in Retail & Banking
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Competencies
Utilized SAP for managing inventories and processing transactions to streamline operations.
Provided frontline support, managing client interactions across retail, banking, and hospitality sectors.
Managed cash registers, Point of Sale systems, and financial flows in various retail and hospitality environments.
Handled administrative duties including billing, task coordination, and inventory management.
Worked effectively within teams in fast-paced settings, supporting overall operational goals.
Education
Languages
Summary
Dedicated professional with over 5 years of experience in customer service, cash management, and administrative tasks across retail, banking, and hospitality industries. Skilled in inventory management, team collaboration, and ensuring client satisfaction.
Key Achievements
- Handled cash transactions and administrative tasks for 2+ years at Empresas Garzón C.A., ensuring accuracy and efficiency.
- Provided comprehensive customer service and banking transactions at Banco Banesco, maintaining high client satisfaction.
- Coordinated service operations and managed client experience at Doble F Restaurant, improving service quality and customer feedback.
Experience
CAJERA / ADMINISTRACIÓN
Desempeño en el área de caja durante 2 años., Gestión de tareas administrativas durante 7 meses.
CAJERA
Atención integral al cliente y manejo de transacciones bancarias.
VENDEDORA
Asesoría comercial y cierre de ventas de repuestos o servicios.
CAJERA
Control de cobros y atención al público.
CAJERA
Responsable del cierre de caja, facturación y atención directa al cliente., Manejo de flujos de efectivo y gestión de puntos de venta.
ASISTENTE Y MESERA DE BARRA
Coordinación de pedidos en barra y atención personalizada a comensales., Apoyo en la gestión operativa del área de servicio para garantizar la eficiencia.
ANFITRIÓN DE SERVICIO / ATENCIÓN AL CLIENTE / CAJERA
Gestión de la experiencia del cliente desde su llegada hasta la salida., Control de calidad en la entrega de pedidos y resolución de requerimientos del cliente.