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María

Customer Service & Ceramic Art Specialist with diverse creative & sales experience

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Bogotá, Bogota D.C., Colombia
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Competencies

Effective CommunicationAdvanced

Utilized in customer service roles to address client needs and resolve conflicts efficiently.

Ceramic Design and ArtIntermediate

Created personalized ceramic designs, mastering painting, glazing, and finishing techniques.

Sales and E-commerceIntermediate

Handled online sales processes, engaging customers and managing product listings.

Creative Software ToolsIntermediate

Used Adobe Illustrator and Canva to develop aesthetic product visuals and promotional materials.

Education

Maestra
Universidad Distrital Francisco José de Caldas
Completed Diciembre 2020
Bachiller académico
IED San Miguel
Completed Diciembre 2012

Languages

EspañolNativo

Summary

Dedicated professional with experience in customer relations, ceramic design, and digital sales. Skilled in creative techniques, conflict resolution, and e-commerce platform management, committed to delivering quality results.

Key Achievements

  • Gained extensive experience in customer communication, conflict resolution, and goal achievement at Productos naturales Kirya.
  • Designed and crafted customized ceramic dinnerware, handling various painting, glazing, and finishing techniques at Yugen Cerámica.
  • Developed skills in digital design using Adobe Illustrator and Canva, integrating creative product designs into e-commerce sales platforms.

Experience

Ventas tipo Call center

Productos naturales Kirya

Comunicación efectiva, Capacidad de trabajo bajo presión, Capacidad de solución de conflictos, Capacidad de cumplir con los objetivos propuestos, Puntualidad, Responsabilidad

Creación y elaboración de vajillas en cerámica

Yugen - cerámica
2019 - 2022

Creación de diseños personalizados en cerámica, Manejo de pintura en acrílico, vinilo y acuarela, Manejo de acabados y esmaltados cerámicos, Manejo de esmaltado en técnica cuerda seca, Servicio al cliente - ventas e-commerce

Skills

Effective CommunicationCeramic Design and ArtSales and E-commerceCreative Software Tools
Published on CazVid - May 17, 2026
Contact María