María

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Valledupar,Cesar Department,Colombia

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Competencies

Simultaneous and consecutive interpretation (Spanish–English)Intermediate

Demonstrated experience with Simultaneous and consecutive interpretation (Spanish–English).

Medical interpretation (healthcare terminology, patient–doctor communication, confidentiality)Intermediate

Demonstrated experience with Medical interpretation (healthcare terminology, patient–doctor communication, confidentiality).

Customer service and problem resolutionIntermediate

Demonstrated experience with Customer service and problem resolution.

Assertive communication and active listeningIntermediate

Demonstrated experience with Assertive communication and active listening.

Adaptability to high-pressure environmentsIntermediate

Demonstrated experience with Adaptability to high-pressure environments.

Education

Bilingual High School

Colegio Colombo Inglés

Completed 2018

Languages

enNative

Experience

Video Remote Spanish - English Medical Interpreter

ICC BPO

May 2025 - Sept 2025

Interpreted real-time conversations for U.S. and Latin American clients, ensuring 100% accuracy., Handled an average of 40 calls daily.

Travel Associate

IGT SOLUTIONS

April 2024 - Sept 2024

Delivered bilingual support to international customers in the travel sector., Managed CRM tools for case tracking and process optimization.

Customer Service Representative

FOUNDEVER

Nov 2022 - Sept 2023

Handled and resolved an average of X daily interactions via phone and chat.

Skills

Simultaneous and consecutive interpretation (Spanish–English)Medical interpretation (healthcare terminology, patient–doctor communication, confidentiality)Customer service and problem resolutionAssertive communication and active listeningAdaptability to high-pressure environments

Published on CazVid - May 17, 2026

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