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Marcelo
Asesor Comercial Presencial
Contact
Competencies
Handled customer service interactions, resolved inquiries, and ensured high-quality service delivery.
Managed customer complaints and resolved issues efficiently, maintaining customer satisfaction.
Supervised and optimized operational workflows in retail environments to improve efficiency.
Led and coordinated sales and operational teams to ensure smooth store functioning.
Improved checkout and customer service processes to enhance operational efficiency.
Education
Summary
Dedicated professional with over 8 years of experience in customer care, team coordination, and operational process management within retail and telecommunications sectors. Proven ability to improve service flow and team performance.
Key Achievements
- Managed customer interactions at CLARO ARGENTINA, ensuring personalized service and efficient claim resolution.
- Coordinated sales teams at HAUSBROT Casa de Pan, maintaining high standards of customer care.
- Led operational teams at WALMART ARGENTINA S.R.L., optimizing checkout processes and improving service flow.
Experience
Asesor Comercial Presencial
Atención personalizada al cliente en punto de venta, gestión de reclamos y resolución de consultas garantizando un servicio eficiente y de calidad.
Supervisor
Coordinación de equipo de ventas garantizando calidad de atención.
Supervisor de Cajas y Atención al Cliente
Coordinación de equipo operaciones y control de procesos operativos., Optimización de la operatoria de cajas, mejorando la fluidez en la atención al cliente.