Dedicated data analyst with over 5 years of experience analyzing financial data to support strategic decisions, skilled in SQL, visualization, and reporting.
Performed data cleaning, analysis, and interpretation in financial environments.
Utilized SQL to extract, organize, and manipulate large datasets for reporting.
Created dashboards and visual reports using Tableau and Power BI.
Developed complex spreadsheets and macros to automate data processing tasks.
OWE
Revue new Pending Customer Applications for Solar Approval sent from Sales Rep in the field qualify each application with quality, Maintain customer records, Help Sale Reps process sales leads, Answer Sales Reps queries, Handle inbound Calls from Sales reps, Take care of Phone Queue Answering and replying Text messages on Open Phone, Keep Sales Reps Updated on their Pending unfinished Sales, Handle New Account setups from Sales Reps, Process Applications as they come in, Upload and process Power Clerks from various Power Companies, Register all work that is done throughout the day.
1Relo Wordwide
Revue new orders and make entry on report such as routing, Negotiate carrier rates, Change shipping modes, product weights/volumes and packaging, distribution and warehousing, Contact client to assure product is ready for pick up and gather all necessary information for pick up, Weight, commodity dimensions and necessary information for load, Pick up maritime containers once available and deliver to final destination or warehouse with drayage carrier until ready for final delivery and assure invoices have been paid, Management of over 100 customer accounts, Prepare customs Docs for clearance and to liberate shipments, Activities related to importing and Exporting Maritime Containers OBL HBL SWB Work Orders requesting containers contracting carriers for drayage, Setting up deliveries, Prioritize/reprioritize daily tasks and resources, Ensure Delivery on time goals is met check and revue status of containers inbound and outbound, Maintain up to date knowledge on Transportation, Government regulations through industry & DOT publications, Oversee daily process on Inbound & Familiar with Outbound Process, ensuring accuracy and Delivery on time compliance, Manage, monitor and improve area inbound/outbound container processes, track and monitor inbound shipments; manage timely flow into Electrolux facility and improve backhaul percentages to outbound routes, Improve area on-day service, on-time service, load quality and Inventory support requirements, Other duties as assigned.
Electrical Engineering Degree
Certificate in Ethics training
Certificate in Selection, Interviewing & Management Training course
Certificate in Office products
Discover other professionals with similar experience
TSC of Miami
Analyze and make necessary changes in logistics dept., such as routing, Negotiate carrier rates, Change shipping modes, product weights/volumes and packaging, distribution and warehousing, Management a team of 15 logistics agents on daily tasks and assure goals are met, Track and manage Cost out projects for Cost savings for amounts of over [contact hidden] USD, Maintain Yearly Cost out projects and search for better opportunities to improve the Logistics dept., Continuous improvement activities related to specific business or product needs and day-to-day customer interface and operations, Prioritize/reprioritize daily tasks and resources, Ensure Delivery on time goals is met, Maintain up to date knowledge on Transportation, Government regulations through industry & DOT publications, Oversee daily process on Inbound & Familiar with Outbound Process, ensuring accuracy and Delivery on time compliance, Manage, monitor and improve area inbound/outbound container processes, track and monitor inbound shipments; manage timely flow into facility and improve backhaul percentages to outbound routes, Improve area on-day service, on-time service, load quality and Inventory support requirements, Other duties as assigned.
Ryder Logistics
Analyze and make necessary changes in logistics dept., such as routing, Negotiate carrier rates, Change shipping modes, product weights/volumes and packaging, distribution and warehousing, Divert and transload maritime containers once available and expedite to finale destination, Assist procurement with FTL, LTL, Inter-modal, and International pricing and contracts, Management of over 25 customer accounts, Track and manage Cost out projects for Cost savings for amounts of over [contact hidden] USD, Maintain Yearly Cost out projects and search for better opportunities to improve the Logistics dept., Continuous improvement activities related to specific business or product needs and day-to-day customer interface and operations, Serve as a liaison between Ryder Logistics and Electrolux Home Products functions and external entities, Prioritize/reprioritize daily tasks and resources, Ensure Delivery on time goals is met; produce daily performance reports, Maintain up to date knowledge on Transportation, Government and Electrolux regulations through industry & DOT publications and Electrolux Website, Oversee daily process on Inbound & Familiar with Outbound Process, ensuring accuracy and Delivery on time compliance, Manage, monitor and improve area inbound/outbound container processes, track and monitor inbound shipments; manage timely flow into Electrolux facility and improve backhaul percentages to outbound routes, Improve area on-day service, on-time service, load quality and Inventory support requirements, Other duties as assigned.
Menlo World Wide Logistics
Analyze and make necessary changes in logistics dept., such as routing, Negotiate carrier rates, Change shipping modes, product weights/volumes and packaging, distribution and warehousing, Assist procurement with FTL, LTL, Inter-modal, and International pricing and contracts, Divert and transload maritime containers once available and expedite to finale destination, Management of over 25 customer accounts, Continuous improvement activities related to specific business or product needs and day-to-day customer interface and operations, Serve as a liaison between Menlo World Wide Logistics and Electrolux Home Products functions and external entities, Prioritize/reprioritize daily tasks and resources, Ensure Delivery on time goals is met; produce daily performance reports, Maintain up to date knowledge on Transportation, Government and Electrolux regulations through industry & DOT publications and Electrolux Website, Oversee daily process on Inbound & Familiar with Outbound Process, ensuring accuracy and Delivery on time compliance, Manage, monitor and improve area inbound/outbound container processes, track and monitor inbound shipments; manage timely flow into Electrolux facility and improve backhaul percentages to outbound routes, Improve area on-day service, on-time service, load quality and Inventory support requirements, Other duties as assigned.
ACSBPS De México
Hardware and Software acquisition, Support Altiris Helpdesk Ticketing system, Weekly Report of tasks & pending issues, Perform daily & Weekly backup of all servers, Attend Weekly IT & Production meetings, Hardware and Software Inventory and Maintenance, Network Diagramming, Technical support in all areas of production, Network troubleshooting, Security Administrator, Server and Desktop Support for Juarez, Implementing new technology, Creating technical training manuals, Email accounts management, File, database and print server support, Intranet implementation and support, Configure 3com 4400 & 4924 switches Cisco 2950 & 3750 switches, Familiar with Foundry Big Iron 8000 & Cisco 2600 Routers, Sarbanes Oxley & Internal Audits
NPC-Call Center Services
Oversee employees in different aspects of production and quality assurance, Liaison between ICS New Jersey & Juarez Chih, Oversee training department in direct hands on training, Maintain training staff current in new issues and training procedures, Post and interview for current or new positions, Provide monthly and annual evaluations, as well as annual pay raises based on such, Handle staffing needs for a call center of 115+ employees, Handle administrative duties for a team of 60+ employees, Trained and implemented new department in International setting.
NPC-Call Center Services
Handled different aspects of quality assurance to ensure customer satisfaction, Monitored and maintained a quality standard for all employees, Performed implementation on RS6000 Phone System for merchants in disaster, Reporting lost network & telephone communications.
