This is my profileContact via CazVidMarciano
Customer Support & Administrative Professional with diverse experience
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Competencies
Experience in resolving customer issues and providing support in telecommunication settings.
Provided over-the-phone and video remote interpretation for medical communications.
Collected, organized, and filed legal and medical records for law firms and hospitals.
Taught English using conversational methods supplemented with multimedia resources.
Filling out immigration forms, divorces, and family law documentation.
Education
Languages
Summary
Experienced in customer support, medical interpretation, legal records, and teaching English, with a focus on providing effective communication and organizational skills.
Key Achievements
- Assisted customers at Xfinity/Comcast in resolving alarm system issues using online tools.
- Provided medical interpretation services via OPI and VRI calls at Language Line Solutions.
- Handled records collection and filing for legal and personal injury cases at law firms.
Experience
Customer service agent
Helping customers to fix issues related to the alarm system using online tools.
Medical Interpreter
Taking OPI and VRI calls.
Records Acquisition Clerk
Collecting Records and Bills from Hospitals and EMS for Personal Injury Law.
Processing packets
Filing and processing packets for Bankruptcy Law.