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Marco
Brand Manager with 5+ years of Amazon marketplace expertise
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Competencies
Managed seller accounts, optimized listing performance, and handled seller support to ensure compliance and growth.
Utilized Amazon dashboards and analytics tools to monitor key metrics and inform strategic decisions.
Led campaigns and optimized listings to improve visibility, ranking, and sales performance.
Prepared technical drawings for access systems, applying multidisciplinary expertise across structural, electrical, and architectural plans.
Provided troubleshooting, guidance, and operational support across marketplaces for sellers and customers.
Education
Languages
Summary
Versatile professional with extensive experience in Amazon marketplace management, customer service, and technical support, specializing in account growth, operational efficiency, and stakeholder communication.
Key Achievements
- Led strategic growth and operational improvements for multiple Amazon seller accounts.
- Supervised and motivated a multidisciplinary team of PPC, SEO specialists, and project staff.
- Developed comprehensive account growth roadmaps leveraging marketplace data and trend analysis.
Experience
Brand Manager
Led strategic growth of multiple Amazon seller accounts, providing consultative support, troubleshooting, and data-driven recommendations to improve sales performance and operational efficiency., Supervised and lead a multidisciplinary team of PPC and SEO Specialists, a Project Manager, and a...
Drafter
Prepared detailed technical and construction drawings for horizontal, vertical, and industrial access systems, collaborating directly with clients to ensure requirements were met., Applied multidisciplinary expertise across structural, electrical, architectural, and workshop plans, delivering...
Investigations and Seller Support associate
Handled seller cases across NA, EU, and other marketplaces, providing troubleshooting assistance and guidance to resolve issues quickly and maintain high seller satisfaction., Assisted sellers in adopting the newly launched Seller Fulfilled Prime program, offering step-by-step support and...
Customer Support
Provided technical support for Kindle devices and customer assistance via email, chat, and phone across multiple international marketplaces., Delivered high-quality service by resolving product, account, and technical issues efficiently while maintaining Amazon’s customer satisfaction standards.