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Marco
Appointment Setter
Contact
Competencies
Experiencia demostrada en Appointment scheduling and quote booking.
Experiencia demostrada en Customer service and sales support.
Experiencia demostrada en Bilingual customer communication (English–Spanish).
Experiencia demostrada en Issue resolution and problem solving.
Experiencia demostrada en Refunds, billing, disputes, and logistics support.
Education
Languages
Summary
Appointment Setter buscando nuevas oportunidades
Experience
Appointment Setter
Booked quote appointments for a company specializing in polyaspartic coatings.
Medical Interpreter
Facilitated communication between patients and healthcare providers to support accurate understanding of medical information, diagnoses, and care plans.
Gaming Support Representative
Collaborated with cross-functional teams to identify and resolve recurring product issues.. Resolved technical issues and provided timely solutions to support customer satisfaction.
Bilingual Customer Service Representative
Supported users with disputes, authorization, identity validation, and other financial-service matters.. Handled sensitive customer inquiries while following relevant procedures and providing clear guidance.
Bilingual Customer Service Agent
Handled logistics inquiries, refunds, compensation requests, third-party printer issues, billing questions, and food-quality concerns.
Customer Service Agent
Processed refund requests and supported logistics coordination, third-party contacts, merchant assistance, and billing inquiries.
Bilingual Sales Agent
Worked as a bilingual sales agent supporting the AT&T campaign.