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M

Marco

Appointment Setter

Contact

Bucaramanga, Santander Department, Colombia
Available on CazVid
Contact via CazVid

Competencies

Appointment scheduling and quote booking

Experiencia demostrada en Appointment scheduling and quote booking.

Customer service and sales support

Experiencia demostrada en Customer service and sales support.

Bilingual customer communication (English–Spanish)

Experiencia demostrada en Bilingual customer communication (English–Spanish).

Issue resolution and problem solving

Experiencia demostrada en Issue resolution and problem solving.

Refunds, billing, disputes, and logistics support

Experiencia demostrada en Refunds, billing, disputes, and logistics support.

Education

High School Diploma
Colegio Francisco Miguel Jaimes Ochoa
2013 - 2018

Languages

SpanishNativo
EnglishC1

Summary

Appointment Setter buscando nuevas oportunidades

Experience

Appointment Setter

Foxy Coating
Jul 2026 - Oct 2026

Booked quote appointments for a company specializing in polyaspartic coatings.

Medical Interpreter

ICC BPO — AMN Campaign
Nov 2024 - Ago 2026

Facilitated communication between patients and healthcare providers to support accurate understanding of medical information, diagnoses, and care plans.

Gaming Support Representative

5CA
Feb 2024 - Oct 2024

Collaborated with cross-functional teams to identify and resolve recurring product issues.. Resolved technical issues and provided timely solutions to support customer satisfaction.

Bilingual Customer Service Representative

Webhelp — Cash App Campaign
Jul 2022 - Mar 2023

Supported users with disputes, authorization, identity validation, and other financial-service matters.. Handled sensitive customer inquiries while following relevant procedures and providing clear guidance.

Bilingual Customer Service Agent

Teleperformance — Star+, Redbubble & DoorDash Campaigns
Dic 2021 - Jul 2022

Handled logistics inquiries, refunds, compensation requests, third-party printer issues, billing questions, and food-quality concerns.

Customer Service Agent

Amazon.com
Oct 2020 - Nov 2021

Processed refund requests and supported logistics coordination, third-party contacts, merchant assistance, and billing inquiries.

Bilingual Sales Agent

Accedo Technologies — AT&T Campaign
Feb 2020 - Oct 2020

Worked as a bilingual sales agent supporting the AT&T campaign.

Freelance Graphic Designer

Internship as a broadcaster

Caracas 107.3 FM

Hall Supervisor and Security Guard

Farmacias SAAS

Skills

Appointment scheduling and quote bookingCustomer service and sales supportBilingual customer communication (English–Spanish)Issue resolution and problem solvingRefunds, billing, disputes, and logistics support
Published on CazVid - Oct 14, 2026
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