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Data Analyst with 3 years of experience in financial services
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Competencies
Utilized statistical methods and tools like Excel and SQL to analyze large datasets.
Created insightful dashboards using Tableau and Power BI to communicate findings.
Written complex queries to retrieve, manipulate, and manage data across databases.
Worked with cross-functional teams to gather requirements and deliver analytical solutions.
Developed reports tailored for different stakeholders to support strategic decisions.
Education
Summary
Dedicated Data Analyst with solid experience in financial data management, analysis, and visualization.
Key Achievements
- Conducted comprehensive data analysis to support decision-making processes
- Developed dashboards and reports that increased reporting efficiency
- Collaborated with teams to model data workflows and automate routine tasks
Experience
BILINGUAL GENCARE
Resolve any inquiry related to billing, Deliver information about a company’s offerings, Answer questions about a company’s products or services, Process orders and transactions
UPS UK CUSTOMER SERVICE
Provide information to customers about packages in transit, Provide rates regarding the services offered, Handle escalations about lost packages in transit, Explain clearly the process of a parcel in customs
TRACKING SUPPORT SPECIALIST
Setting appointments for pickups and deliveries, Calling drivers and dispatchers to get updates from loads in transit, Reviewing paperwork related to loads before and after the load is in transit, Contacting shippers and receivers to provide updates from a load in transit
FREIGHT BROKER
Negotiating rates, Building relationships with shippers and carriers, Risk management, Carrier sourcing and negotiations, Managing logistics, Handling paperwork, Monitoring shipments
FREIGHT BROKER
Negotiating rates, Building relationships with shippers and carriers, Risk management, Carrier sourcing and negotiations, Managing logistics, Handling paperwork, Monitoring shipments