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Marcos
Customer Service & Sales Specialist with diverse communication skills
Video resume
Sales
Sales representative
Contact
Diriomo, Granada, Nicaragua
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Handled customer inquiries via calls and chats, providing accurate information and solutions.
Communication SkillsIntermediate
Effectively conveyed product details and resolved customer concerns through clear communication.
Call & Chat HandlingIntermediate
Managed multi-channel customer interactions, maintaining professionalism and accuracy.
Product KnowledgeBeginner
Built understanding of product offerings to provide proper information and support.
Summary
Experienced in handling customer calls and chats, providing accurate information, and resolving concerns efficiently.
Key Achievements
- Gained experience in handling calls and chats simultaneously, ensuring customer concerns were addressed effectively.
- Consistently provided accurate product information and resolutions during customer interactions.
- Demonstrated strong communication and customer service skills in high-pressure environments.
Skills
Customer ServiceCommunication SkillsCall & Chat HandlingProduct Knowledge
Published on CazVid - Jul 3, 2025