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Marcos
Customer Service & Tech Support Specialist with 4-5 years of experience
Video resume
Customer service
Customer service
Contact
Managua, Managua Department, Nicaragua
Open to remote
Available on CazVid
Competencies
Customer ServiceExpert
Provided high-quality assistance and support to customers, ensuring satisfaction.
Technical SupportAdvanced
Assisted clients with troubleshooting and resolving technical issues effectively.
People ManagementIntermediate
Had opportunities to manage and coordinate with team members in service delivery.
CommunicationExpert
Extensively engaged with clients and team members, demonstrating strong interpersonal skills.
Summary
Experienced customer service and technical support professional with a background in people management, seeking new growth opportunities.
Key Achievements
- Gained comprehensive experience in customer service and technical support at Gold Center
- Served as Subject Matter Expert (SME) and in people management
- Developed strong skills in dealing with diverse customer needs and support requirements
Skills
Customer ServiceTechnical SupportPeople ManagementCommunication
Published on CazVid - Jul 3, 2025