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Mare
Communications & Corporate Social Responsibility Specialist
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Competencies
Experiencia demostrada en Microsoft Office.
Experiencia demostrada en Microsoft Word.
Experiencia demostrada en Microsoft Excel.
Experiencia demostrada en Microsoft PowerPoint.
Experiencia demostrada en SAP.
Education
Languages
Summary
Communications & Corporate Social Responsibility Specialist buscando nuevas oportunidades
Experience
Communications & Corporate Social Responsibility Specialist
Develop communications, Corporate Social Responsibility and community engagement activities across cultural and social projects with a focus on vulnerable groups.. Design and implement internal and external communications strategies for social, cultural and community-based projects.. Develop Corporate Social Responsibility initiatives aimed at strengthening social inclusion, participation and support for vulnerable communities.. Participate in community projects, creating spaces for connection, integration and support.. Provide support and guidance to migrants and refugees, helping to facilitate social integration and access to resources and community networks.. Build relationships with workshops, cultural centres, social organisations and different community stakeholders to develop inclusion-focused activities and projects.. Coordinate cultural activities, workshops and participation initiatives designed to promote integration and community wellbeing.. Create and manage content for social media and digital platforms.. Produce communications, promotional and social awareness materials.. Organise and communicate exhibitions, events, workshops and cultural activities.. Coordinate with artists, organisations, institutions and professionals from different sectors.. Develop initiatives aimed at raising awareness of social issues and promoting community participation.. Collaborate with a leading London art club on cultural projects with an international focus.. Participate in initiatives connecting art, culture, communications and social action.
Social Work Specialist
Designed and developed social support and employment guidance programmes for young people and vulnerable groups.. Provided individual and group support throughout social inclusion and employment processes.. Developed communications strategies for social, educational and community campaigns.. Coordinated workshops, community activities and awareness-raising initiatives.. Managed institutional social media accounts and digital platforms.. Created audiovisual content to showcase social projects, charitable campaigns and community activities.. Produced newsletters, communications, website content and promotional materials.. Built relationships with social organisations, businesses and public-sector bodies to develop collaborative projects.. Monitored programmes and prepared social impact and progress reports.. Participated in initiatives promoting social inclusion, youth participation and access to employment opportunities.. Worked with multicultural teams and a wide range of social and community stakeholders.
Administrator / Social Worker
Facilitated workshops as part of the Introduction to the World of Work programme, aimed particularly at young people experiencing social vulnerability and disadvantage.. Provided employment guidance and support throughout job-search and employment processes.. Assisted participants with the preparation, updating and management of CVs.. Monitored participants' employment pathways and progress.. Liaised with local businesses to coordinate internships and work placements.. Prepared monitoring reports and administrative documentation.. Coordinated training, employment guidance and employability activities.. Supported individuals throughout the process of entering the labour market.. Built links between participants, businesses and institutions to facilitate employment and work-placement opportunities.
Executive Assistant – Human Resources / Corporate Social Responsibility
Provided administrative and executive support to the Human Resources department.. Managed diaries, meetings, interviews and internal activities.. Coordinated interviews between candidates and recruitment managers.. Supported recruitment, selection, induction and onboarding processes.. Coordinated training courses and professional development activities.. Organised the logistics of meetings, events and corporate activities.. Managed meeting rooms, catering, audiovisual equipment and materials.. Administered and processed Human Resources departmental expenses and expense claims.. Supported personnel administration and responded to employee enquiries.. Coordinated and monitored visa applications for employees and contractors assigned to work at oilfield sites.. Supported internal communications and employee engagement activities.. Participated in Corporate Social Responsibility campaigns and charitable initiatives.. Coordinated with different departments and levels of seniority across the organisation.
Customer Support Services
Provided customer support services for Xbox 360, assisting customers with a wide range of technical, account and product-related enquiries.. Provided professional and friendly customer support via telephone and online channels.. Assisted customers with Xbox 360 consoles, accessories, controllers and gaming services.. Troubleshot technical issues and guided customers through step-by-step solutions.. Supported customers with Xbox Live accounts, subscriptions, connectivity and account-related enquiries.. Assisted with console setup, system configuration and basic network troubleshooting.. Diagnosed common hardware and software issues and determined appropriate solutions or escalation routes.. Managed customer enquiries efficiently while maintaining a high standard of service.. Recorded customer interactions and updated relevant support information accurately.. Escalated complex technical or account issues to the appropriate specialist teams.. Explained technical information clearly to customers with different levels of technical knowledge.. Handled complaints professionally and worked towards effective customer resolutions.. Followed company procedures, quality standards and customer service guidelines.. Maintained a positive and professional approach when dealing with high volumes of customer enquiries.. Worked effectively as part of a customer support team in a fast-paced international environment.