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María
Sales Assistant (Seasonal)
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Competencies
Habilidad para entender y resolver las necesidades del cliente, garantizando una experiencia positiva.
Experiencia en manejo de efectivo, conciliaciones y sistemas POS con precisión y confiabilidad.
Capacidad para atender y asistir clientes en ambos idiomas, facilitando la atención y resolución de dudas.
Habilidad para gestionar inventarios, citas y tareas administrativas en entornos dinámicos.
Education
Languages
Summary
Con experiencia en atención presencial y virtual, manejo de caja, inventarios y atención personalizada, María Angélica destaca por su compromiso y habilidades de comunicación en ambientes dinámicos.
Key Achievements
- Brindó atención personalizada durante temporadas altas, mejorando la experiencia del cliente y aumentando la satisfacción.
- Gestionó eficazmente transacciones bancarias y consignaciones, asegurando precisión y seguridad en cada operación.
- Apoyó en inventarios y tareas de facturación, optimizando los procesos en temporadas críticas para la empresa.
- Proporcionó soporte en atención virtual y presencial, resolviendo consultas y fidelizando clientes.
Experience
Sales Assistant (Seasonal)
Delivered in-store customer service during the year-end high-traffic season, assisting clients with product selection, sizing, and purchase decisions.. Processed cash and card transactions accurately under time pressure, and maintained product displays to support a smooth customer experience.
Administrative Assistant
Provided first-line customer attention in a driver-licensing medical services provider, handling inquiries, appointment coordination, and follow-ups.. Managed banking transactions and consignments, supporting accurate accounts-receivable control.. Classified, organized, and archived customer and administrative documents over a 2.5-year engagement, ensuring fast retrieval and confidentiality.
Seasonal Customer Service Assistant
Supported the December–January peak season providing virtual customer service, assisting shoppers with product information, sizing, and post-sale queries.. Performed inventory control and billing tasks, reconciling product availability with customer orders.
Operations Assistant / Cashier
Provide customer service at service points, including intake, orientation, and resolution of client requests.. Handle cash from daily sales, reconcile register balances, and prepare end-of-shift sales reports.. Monitor inventory levels, produce sales reports for management, and archive operational records.