This is my profileContact via CazVidMaría
Customer Service Specialist with diverse experience in hospitality, healthcare, and retail
Contact
Competencies
Provided assistance and support to customers across hospitality, healthcare, and retail sectors.
Handled inquiries and provided information effectively via phone and written correspondence.
Utilized Microsoft Office Suite and basic web design tools to assist in daily tasks.
Managed multiple customer inquiries and requests simultaneously, ensuring timely responses.
Education
Languages
Summary
Experienced in handling diverse customer inquiries across hospitality, healthcare, and retail industries.
Key Achievements
- Handled reservations and inquiries for major hotel chain at IHG, demonstrating customer support skills.
- Assisted health insurance clients with billing, claims, and inquiries at Independence Blue Cross, showcasing healthcare knowledge.
- Supported inquiries related to government assistance programs and appliance sales across multiple companies, reflecting adaptability.
Experience
Customer Service Agent
Handled hotel reservations, managing inquiries and special requests.
Customer Service Agent
Provided assistance with health insurance, billing, and claims.
Customer Service Agent
Offered information on food stamp programs for government assistance.
Customer Service Agent
Supported inquiries and appliance orders in Canada and contributed to the sale of electronic products, appliances, and technology-related services.