This is my profileContact via CazVidMariafernanda
Inside Sales & SDR with 5+ years of B2B and B2C sales experience
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Competencies
Applied consultative sales techniques, lead qualification, and objection handling across multiple industries.
Delivered personalized support, managed complex inquiries, and built strong client relationships to foster loyalty.
Provided accurate medical interpretation services ensuring compliance with confidentiality and HIPAA standards.
Utilized Salesforce and analytics to track sales trends, optimize outreach, and identify growth opportunities.
Education
Languages
Summary
Experienced inside sales agent and sales development representative with a proven track record in SaaS, real estate, and healthcare industries. Skilled in cold calling, customer engagement, and data-driven sales strategies.
Key Achievements
- Conducted over 275 cold calls daily as a Sales Development Representative, securing more than 15 product demos per month.
- Built and maintained high-volume sales pipelines using Salesforce and data analytics tools.
- Provided medical interpretation services in healthcare settings, ensuring precise communication and confidentiality.
Experience
Inside Sales Agent
Engaged with sellers and renters to understand their needs, budget, and goals., Compiled and updated property listings, ensuring accuracy and timely communication., Delivered excellent customer service, guiding clients through the buying and renting processes.
Sales Development Representative
Conducted 275+ cold calls daily, securing over 15 demos per month for SaaS products., Built and maintained a high-volume sales pipeline, optimizing outreach strategies and follow-ups., Utilized Salesforce and data analytics to track sales trends and identify growth opportunities., Articulated the value of company products to prospects, winning new business., Enhanced lead generation efforts through personalized outreach strategies.
Medical Interpreter
Provided medical interpretation services on video and phone calls, ensuring precise communication between healthcare professionals and non-English speaking patients., Maintained strict confidentiality in compliance with HIPAA guidelines., Supported healthcare teams by interpreting detailed medical histories, diagnoses, and prescriptions.
Customer Service Representative
Managed customer inquiries and resolved issues with empathy, maintaining high satisfaction levels., Effectively handled high-pressure situations and escalated complex matters to supervisors when needed., Developed strong professional relationships, driving repeat business and customer loyalty.
Sales Development Representative
Managed customer concerns and inquiries, providing tailored solutions and increasing customer loyalty., Made 100+ daily calls, ensuring timely resolution of issues and meeting sales objectives., Actively participated in sales training to improve performance, role-playing, and providing constructive feedback.