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Maria
Customer Service Representative with 3+ years of experience in client support
Video resume
Customer service representative
Resolve customer inquires
Contact
Bogotá, Bogotá D.C., Colombia
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided support by resolving customer inquiries and ensuring satisfaction.
CommunicationAdvanced
Leveraged active listening and empathetic communication to address customer needs.
Problem SolvingIntermediate
Applied patience and problem-solving skills to resolve customer issues efficiently.
Cultural CompetenceIntermediate
Worked effectively with diverse client backgrounds, demonstrating cultural sensitivity.
Multilingual CommunicationBeginner
Communicated in Spanish, catering to Colombian clients and customers.
Summary
Experienced customer service representative with over three years in the industry, specializing in client inquiry resolution and empathetic communication.
Key Achievements
- Completed a customer service degree from Greystone College, Canada
- Gained over three years of hands-on experience in customer support roles
- Developed key skills such as patience, empathy, and active listening
Skills
Customer ServiceCommunicationProblem SolvingCultural CompetenceMultilingual Communication
Published on CazVid - May 17, 2026