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María
Customer Service Specialist with 10 years of experience in remote and social media support
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Competencies
Provided high-quality support to clients both in person and remotely across various platforms.
Engaged in sales activities, enhancing client relationships and product promotion.
Utilized Office tools effectively for communication, documentation, and data management.
Understands and writes basic English, supporting communication in a professional context.
Applied academic background in psychology to better understand client needs and behaviors.
Summary
Experienced customer service professional with a background in sales and psychology, proficient in office tools and basic English, dedicated to enhancing client satisfaction and support.
Key Achievements
- Accumulated a decade of experience in customer assistance across multiple channels
- Diversified skills by combining customer service with sales responsibilities
- Demonstrated proficiency in office applications and basic English communication