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Medical and Office Administrator with 10+ years of healthcare experience
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Competencies
Handled patient check-ins, appointment setting, and discharge processes in healthcare environments.
Assisted medical staff with blood draws, injections, and patient assessments at clinical settings.
Performed coding, invoicing, insurance verification, and data entry for healthcare and funeral home administrative duties.
Managed customer interactions via phone, scheduled appointments, and provided patient support in healthcare and restaurant roles.
Supervised office functions and trained new staff at a funeral home and restaurant, ensuring operational efficiency.
Education
Languages
Summary
Experienced in healthcare administration, patient support, and office management with a demonstrated ability to handle diverse administrative and clinical tasks.
Key Achievements
- Managed multiple front office responsibilities across various healthcare settings, including patient intake, record management, and insurance verification.
- Supervised office staff and handled administrative tasks such as coding, billing, and invoice payments at a funeral home.
- Trained new employees in customer service, POS systems, and medical procedures in diverse roles including restaurant, healthcare, and funeral services.
Experience
Medical front office
Check-in, Referrals, NextGen, Availity, Answering phones/making appts
Server
Payroll, Order stock, Trained new servers, Ran POS, Customer service
Office manager
Coding, Take payments, Funeral assistance, Pay company invoices, Verify insurance
Referral coordinator
Call insurances, Triage patients, Input data
Secretary
Answer phones/making appointments, Filing/faxing, Discharging patients, Order medical supplies
Front office/medical assistant
Weighing patients/taking blood pressure, Assisting doctors with medical procedures, Giving injections and drawing blood, Sending out medical records as requested