Receptionist with diverse customer service and administrative skills
Provided assistance and resolved guest inquiries to ensure a positive experience.
Handled booking processes, including check-in and check-out procedures.
Effectively communicated with guests and colleagues via phone and face-to-face interactions.
Prepared invoices and managed reservation records for operational accuracy.
Motivated receptionist experienced in hospitality operations with a focus on guest service and administrative support.
Atender llamadas telefónicas., Resolver dudas/consultas de huéspedes., Recepción y toma de reservas., Elaborar facturas., Realizar el check in y check out de reservas.