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Maria
Profesional en Bienes Raíces y Atención al Cliente con experiencia en soporte remoto
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Competencies
Capacidad para identificar y asegurar oportunidades de inversión en bienes raíces.
Habilidad para resolver consultas y brindar soporte eficiente en plataformas digitales.
Capacidad para gestionar agendas y coordinar tareas de manera eficaz.
Excelente comunicación escrita y verbal para interacción con clientes y equipos.
Competencia en herramientas digitales para mejorar la productividad y organización.
Education
Languages
Summary
Maria es una profesional dedicada en adquisiciones inmobiliarias y atención al cliente, con habilidades en gestión, comunicación y soporte digital, enfocada en ofrecer resultados de calidad.
Key Achievements
- Gestionó adquisiciones inmobiliarias, asegurando oportunidades de inversión exitosas.
- Optimización de agendas ejecutivas, facilitando reuniones y coordinación eficiente.
- Brindó soporte al cliente en Amazon, resolviendo consultas con alta satisfacción.
- Resolución efectiva de consultas de empleados, mejorando procesos internos.
- Dominio avanzado en CRM y Microsoft Office, aumentando la productividad.
Experience
Acquisitions Agent- Remote
Manage property acquisitions, focusing on identifying and securing existing properties for investment opportunities.. Conduct outreach through cold calling, emailing, and texting to engage potential sellers and customers.. Oversee social media advertising strategies to enhance brand visibility and attract leads.
Executive Assistant - Remote
Manage executive schedules and communications, ensuring efficient use of time and seamless coordination.. Prepare for meetings by gathering relevant documents and organizing key materials.. Coordinate travel logistics.. Prioritize and respond to emails and phone calls, ensuring timely and effective communication.
Customer Service Agent- Remote
Provide timely, customer-focused support via email, addressing inquiries from drivers, customers, shippers, and delivery partners.. Offer personalized assistance on company services, account management, and troubleshoot connectivity issues.. Ensure seamless delivery experiences for Amazon customers and shippers by supporting drivers, shippers, and Delivery Service Partners (DSP).. Analyze performance metrics to identify areas for improvement and enhance service quality.
SDS Off-Road Support Agent- Remote
Take ownership of employee inquiries through phone, chat, tickets, and email, ensuring prompt resolution with a high level of problem-solving and customer-centricity.. Resolve inquiries by referencing available resources (FAQs, knowledge base, SOPs) and escalate when necessary, while maintaining empathy and adjusting solutions to meet individual employee needs.. Collaborate with cross-functional teams to address process improvements and ensure effective communication and documentation of employee-impacting issues.