This is my profileContact via CazVidMaria
Customer Service Technician with strong communication & problem-solving skills
Contact
Guatemala City, Guatemala, Guatemala
Available on CazVid
Competencies
Customer ServiceIntermediate
Provided support and assistance to customers, addressing inquiries and resolving issues.
Communication SkillsAdvanced
Conveyed information clearly and effectively in customer interactions and team collaborations.
TeamworkIntermediate
Collaborated with colleagues to ensure quality customer service delivery.
ProactivityIntermediate
Identified opportunities to improve customer experience and supported team initiatives.
Fast LearnerIntermediate
Quickly acquired new skills and adapted to changing work requirements.
Education
Bachelor's Degree
Universidad del Valle de Guatemala
2020
High School Diploma
Colegio Ciudad Vieja
Completed 2019
Colegio Suizo Americano
Completed 2018
Languages
SpanishNative
EnglishFluent
GermanIntermediate
Summary
Dedicated customer service technician experienced in team collaboration, proactive problem-solving, and empathetic communication. Committed to delivering quality support and continuous learning.
Key Achievements
- Gained experience in customer service operations at ALORICA
- Demonstrated soft skills including teamwork, empathy, and proactive communication
- Developed quick learning abilities and effective interpersonal skills
Experience
Customer Service Technician
ALORICA
2023
Skills
Customer ServiceCommunication SkillsTeamworkProactivityFast Learner
Published on CazVid - Jul 3, 2025