Mariana - Administrative & Community Manager with 10+ years in nonprofit and training sectors
Summary
Experienced in event coordination, social media content creation, and training delivery with a strong focus on community engagement and organizational support.
Key Achievements
- Led training programs for personnel in companies focusing on leadership, customer service, and protocol.
Skills
Organized and managed events including trainings, seminars, and social gatherings.
Developed audiovisual material and managed social media platforms to increase engagement.
Designed and delivered training sessions in leadership, customer service, and ethics.
Handled document management, report creation, and budget oversight for events and activities.
Managed guest relations, coordinated communication, and maintained community engagement.
Languages
Experience
Administrative Assistant, Community Manager, Customer Service/Public Relations
Mision Cristiana Torre Fuerte Central
Comprehensive administrative assistance in the following areas:, Organisation of the leadership school., Organisation and methods of Sunday schools., Development and monitoring of agendas., Document management and archive control., Creation and management of monthly report presentations., Training and talent development., Creation and management of social networks., Creation, design, editing and management of audiovisual material for the area of social networks, events and training., Organisation and management of events., Attention and management of doubts, suggestions and information regarding events and activities., Public relations and attention to guests, panelists, speakers, participants of events, trainings and others., Development and management of budgets for events, trainings and others.
Instructor/Trainer
INTECAP
Training for personnel in companies., Leadership., Institutional and business identity., Protocol and business ethics., Customer service., Creation of operational manuals., Supervision of field operations., Human resource profiling., Instructor for careers such as:, Project Management., Administration of gastronomic and tourism companies., Quality controls., Industrial hygiene and safety.
Education
Universidad Valle de México
Bachelor of Business Administration
English American School
Bachelor of Science and Letters
Instituto Enseñanza de Agua Viva
Bachelor of Theology