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Customer Service & Sales Professional with 5+ years in Retail & Hospitality
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Competencies
Delivered exceptional support for telecom clients and resort guests, resolving issues and increasing customer loyalty.
Performed direct sales of timeshare and telecom products, employing persuasion and product knowledge.
Managed inventory, cash handling, and collections at pawn shop and during sales events.
Appraised valuables and property for pawn services, including jewelry, vehicles, and electronics.
Proficient in Excel and Word, supporting inventory, administration, and management tasks.
Education
Languages
Summary
Versatile professional with experience in appraisals, sales, and customer support in retail, hospitality, and technical sectors. Skilled in inventory management, client persuasion, and administrative tasks, demonstrating a strong work ethic and adaptability.
Key Achievements
- Conducted multi-category appraisals, including jewelry, vehicles, electronics, and real estate, demonstrating diverse expertise.
- Persuaded international clients at luxury resort to purchase timeshare services, leading tours and closing sales.
- Provided technical support and managed sales for telecommunications services, enhancing customer satisfaction and revenue.
Experience
Multifunctional appraiser
Multifunctional appraiser of precious metals, diamonds, cars, motorcycles, electronics, high-end watches, properties, sales floor, pawnshop loans, customer service, collections, management assistant, cash handling, inventory administration.
OPC
Offer and persuade US and Canadian clients upon arrival at Cancun-Qroo airport to purchase timeshare services at our luxury resort., Pick them up from their respective hotels or Airbnbs, personally take them to the resort, have breakfast at the restaurant, give them a tour of our facilities, and...
Customerserviceandsalesagent
Provided customer support for issues related to internet, mobile phone, and cable TV services., Managed sales of these services, including mobile phones, cable TV, and high-speed internet packages.