This is my profileContact via CazVid
Mario
Customer Service & Technical Support Specialist with 7 years in Financial Services
Video resume
Customer service representative
Help customers with claims and benefits and also with billing inquiries in financial products.
Contact
Bogotá, Bogotá D.C., Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided support to customers in resolving inquiries related to billing and claims within financial services.
Technical SupportIntermediate
Assisted clients with troubleshooting technical issues related to financial products and services.
Financial Product KnowledgeIntermediate
Understood and explained billing cycles, claims, and benefits for various financial products.
Communication SkillsAdvanced
Effectively communicated with clients to resolve issues and enhance customer experience.
Summary
Experienced customer service and technical support representative with 7 years in financial services, skilled in billing, claims, and troubleshooting.
Key Achievements
- Gained seven years of combined experience in customer service and technical support.
- Developed expertise in assisting clients with billing, claims, benefits, and technical troubleshooting.
- Demonstrated strong commitment to customer satisfaction and problem resolution in financial products.
Skills
Customer ServiceTechnical SupportFinancial Product KnowledgeCommunication Skills
Published on CazVid - Jul 3, 2025