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Accounts Payable & Customer Service Specialist with 5+ years in finance and operations
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Competencies
Utilized SAP ECC extensively for vendor master data management, invoice validation, and payment processing.
Handled invoice posting, payment application, and account reconciliation ensuring accuracy and compliance.
Performed data matching, reconciliations, and controls for vendor and customer account management.
Managed customer and vendor inquiries via phone and email, resolving issues related to orders and payments.
Maintained accurate records, supported process audits, and managed case queues efficiently across multiple systems.
Education
Languages
Summary
Experienced accounts payable and customer service specialist adept at invoice processing, vendor data management, and cross-team coordination. Skilled in SAP ECC, Excel, and invoice reconciliation, ensuring accuracy and compliance. Proven track record in streamlining financial operations and...
Key Achievements
- Streamlined invoice processing and vendor data management, ensuring compliance and audit readiness at Cooper Lighting Solutions.
- Managed end-to-end supplier onboarding and resolution of invoice discrepancies, supporting rapid payment processing.
- Balanced multiple roles encompassing customer service, sales coordination, and financial data reconciliation, demonstrating role versatility.
Experience
Customer Service & Inside Sales Representative
Processed quotations and purchase orders., Coordinated order processing with finance, logistics, and operations teams., Resolved billing, order, and shipment discrepancies., Managed customer communication via phone and email channels., Supported transaction accuracy and order lifecycle tracking.
Accounts Payable Analyst — Vendor Master Data
Administered vendor master records in SAP ECC for Mexican and international suppliers., Executed supplier onboarding and master data changes including banking, fiscal, and address updates., Validated supplier documentation and uploaded records directly into SAP., Reviewed invoices captured through...
Shared Services Analyst — Accounts Payable / Accounts Receivable
Validated and posted supplier invoices into SAP with compliance controls., Maintained up-to-date supplier and customer account statements., Applied customer payments and updated AR balances., Reconciled supplier accounts and resolved outstanding variances., Updated vendor records and supporting...
Sales & Administrative Coordinator
Managed sales administration records and transaction tracking., Negotiated commercial terms and closed client agreements., Maintained accurate sales logs and follow-up pipelines., Provided client account support and issue resolution., Supported documentation control and reporting for management...