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Mario
Data Entry Clerk
Contact
Competencies
Experiencia demostrada en Customer Service.
Experiencia demostrada en Customer Support.
Experiencia demostrada en Operations Support.
Experiencia demostrada en Logistics Coordination.
Experiencia demostrada en Dispatch Coordination.
Education
Languages
Summary
Data Entry Clerk buscando nuevas oportunidades
Experience
REMOTE SECURITY AGENT
Monitored company security alert systems and responded to incoming incidents according to established procedures.. Escalated potential break-in incidents to law enforcement when required.. Prepared reports and relevant documentation for clients following security events.. Maintained attention to detail while handling security alerts and operational information.
CUSTOMER SERVICE REPRESENTATIVE
Handled inbound customer calls and provided support related to logistics processes.. Conducted outbound calls to customers and transportation terminals.. Coordinated pickup dates for customer returns.. Followed up on return processes to support timely completion.. Managed customer communication through phone and email.. Supported day-to-day logistics and transportation coordination activities.
TOW DISPATCHER
Responded to customer requests for roadside assistance and towing services.. Identified available towing providers based on customer service requirements.. Coordinated towing assistance between customers and service providers.. Negotiated towing service prices before confirming requests.. Supported customers throughout the roadside assistance process.
LOGISTICS COORDINATOR
Assisted customers through inbound customer service calls.. Processed partial and full refunds for unsuccessful purchases when applicable.. Requested replacements for defective products.. Supported customers with purchase-related issues and appropriate resolutions.
ADMINISTRATOR
Supported the daily opening and closing of the Ché Pizza San Antonio location.. Managed inventory and monitored available supplies.. Coordinated supply-related activities required for daily operations.. Provided direct customer service as a waiter when needed.