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Marta
Customer Service & Call Center Supervisor with 5+ years of experience
Video resume
Marta Pomare
Nombre:Marta PomarenCédula or ID: [contact hidden]ndirección: Panamá Colon Passport Number:PA[contact hidden]nEdad:45 añosnSexo: femeninonDependientes:5nEducación: Bachiller en Letra con TurismonUniversidad: 3 año en Derecho y Ciencias PolíticasnEstado Civil: SolteranExperiencia Laboral: SSG.suport servicenInfluentnTeléfono: [contact hidden]nn
Contact
Panamá, Panamá, Panamá
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Handled client inquiries and support in both Spanish and English, ensuring customer satisfaction
Team SupervisionIntermediate
Supervised call center staff, coordinating daily operations and maintaining service standards
SalesIntermediate
Engaged clients to promote services and products, contributing to sales targets
CommunicationAdvanced
Communicated effectively in both Spanish and English in customer interactions and team coordination
Summary
Experienced call center professional skilled in customer service, sales, and team supervision with bilingual proficiency in Spanish and English.
Key Achievements
- Over five years of experience working in call centers, demonstrating versatility in customer service, sales, and supervisory roles
- Bilingual proficiency in Spanish and English, enabling effective communication with diverse client bases
- Progressed through roles from customer service representative to supervisor, gaining expertise in team leadership and client engagement
Skills
Customer ServiceTeam SupervisionSalesCommunication
Published on CazVid - Jul 3, 2025