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Martha

Customer Service Agent with experience in client support and language education

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Managua, Managua Department, Nicaragua
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Competencies

Customer SupportIntermediate

Supported clients by addressing their inquiries and resolving issues.

Communication SkillsIntermediate

Engaged with clients and students to facilitate understanding and assistance.

Language EducationBeginner

Participated in teaching English at STEP BY STEP English Academy.

Education

Licenciatura En Lengua Inglesa
Universidad del Valle
Completed present
Secundaria
Colegio público Maestro Gabriel
Completed 12/15

Languages

InglésAvanzado

Summary

Experienced in client support and language education with strong communication skills.

Key Achievements

  • Provided client support at Foundever, handling inquiries related to products
  • Gained experience in language instruction at STEP BY STEP English Academy
  • Developed skills in customer assistance and communication

Experience

Instructora

STEP BY STEP English Academy
03/24 - present

Agente de Atención Al Cliente

Foundever
03/23 - 02/24

Encargada de brindar soporte a los agentes acerca del producto.

Skills

Customer SupportCommunication SkillsLanguage Education
Published on CazVid - Jul 3, 2025
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