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Marketing and Community Manager with Digital Skills from UM Nicaragua
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Competencies
Proficient in managing social platforms, creating content, and monitoring engagement metrics.
Experienced in using CRM tools and providing effective customer support via digital channels.
Capable of editing images and videos using Canva and Capcut Pro for marketing purposes.
Skilled in document management, data organization, and task planning to streamline operations.
Able to analyze basic digital metrics to inform marketing strategies.
Education
Languages
Summary
Recent Marketing graduate with hands-on experience in social media management, content creation, and customer support. Skilled in digital tools, data analysis, and administrative tasks, aiming to contribute to dynamic marketing teams.
Key Achievements
- Supported social media management and content creation, increasing engagement metrics.
- Handled customer support via WhatsApp and CRM, improving response efficiency.
- Organized and digitized documents, enhancing record accuracy at Grupo Monge.
- Assisted in HR processes, including candidate screening and interview coordination.
Experience
PASANTE COMMUNITY MANAGER Y MARKETING DIGITAL
Apoyo en gestión de redes sociales. creación de contenido y monitoreo básico de métricas. Atención a clientes mediante WhatsApp y CRM. Administración y asignación de Leads entrantes al equipo de asesores de venta
AUXILIAR DE ARCHIVO
Organización y digitalización de documentos. Mantenimiento de registros y control de archivos. Clasificación y manejo de información de forma ordenada y precisa
PASANTE CECADE
Apoyo en filtros curriculares y coordinación de entrevistas. Comunicación con candidatos y gestión de base de datos. Asistencia en procesos administrativos del área de RRHH