Martin - Maritime Operations Specialist with 10+ years in shipping and logistics

Handled port coordination, ship management, and cargo handling to ensure smooth maritime operations.

Established and maintained strong relationships with clients, suppliers, and partners.

Managed ship and cargo documentation ensuring compliance with international and national standards.

Resolved issues in maritime operations and managed contingency plans.

Assisted with crew immigration procedures and onboard support to ensure smooth operations.

Representing shipowners and operators before port authorities, customs, and other government entities., Coordinating port and maritime services, including docking, towing, loading, unloading, and provisioning., Managing ship and cargo documentation, ensuring compliance with national and international regulations.

Problem resolution and contingency management in maritime operations., Preparing reports on operations development and goal achievement., Docking and Undocking Coordination: Organizing ship arrivals and departures at ports, optimizing time and resources., Crew Management: Assisting with immigration procedures and crew documentation.

Ensuring the company’s daily operations run efficiently and meet quality standards, including inventory management, logistics, and client coordination., Identifying process improvement opportunities and implementing cost-effective solutions., Establishing and maintaining strong relationships with clients (shipowners, vessel operators), suppliers, and strategic partners., Leading key contract negotiations with clients and suppliers.

Coordinating and conducting shipboard visits with port authorities to obtain clearance for cargo operations., Providing onboard crew support, ensuring their well-being, and attending to their needs., Maintaining detailed records of operations and reporting to shipowners and other stakeholders., Assisting vessels from arrival to departure, ensuring smooth and secure operations.

Planning efficient delivery routes to optimize time and fuel., Safely collecting and delivering packages using company vehicles (vans, motorcycles, etc.), following traffic and safety regulations within hours established., Advising customers on DHL services, shipping options, and delivery times.

Cleaning hotel areas to ensure hygiene, order, and guest comfort, contributing to a positive experience., Setting up tables and preparing the dining room for guests, taking orders., Monitoring security cameras, controlling guest access, and safeguarding hotel facilities., Welcoming guests, assisting with baggage, and guiding them to the reception and rooms., Providing initial orientation about hotel facilities and available services.