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Matamoros
Customer Service Professional with Experience in Hospitality and Client Support
Video resume
Contact
Competencies
Skilled in addressing customer needs, resolving issues, and ensuring positive service experiences.
Effective in verbal and written communication, including handling client calls and guest interactions.
Proficient in Word, Excel, and Canva for documentation, presentations, and design tasks.
Currently developing English language skills through formal education to support professional growth.
Education
Languages
Summary
Motivated individual with experience in client support, hospitality, and administrative tasks. Adept at communication, problem-solving, and using office tools, with ongoing English language development.
Key Achievements
- Managed customer inquiries and payments efficiently as receptionista, ensuring smooth service operations.
- Provided high-quality guest service as a waitress, enhancing customer satisfaction and loyalty.
- Developed foundational skills in English language, enhancing communication abilities.
Experience
Recepcionista
Atender las llamadas de los clientes que tenían los servicios de internet., Realizar llamadas., Hacer facturas y tener el control del pago de los clientes.
Atencion al cliente como mesera
Saludar a los invitados., Tomar pedidos de comida y bebida., Asegurar la entrega oportuna y precisa de las comidas., Atender las necesidades e inquietudes de los clientes para garantizar una experiencia gastronómica positiva.
Skills
Video Transcript
Technical in English
Hello, my name is Gennie Elizabeth, I'm a Cradler in Technical and Language where I develop strong in both languages like a translator, different documents and good communications I'm passionate about communication and also I'm ready to take new challenge Thank you!